AI operations for small teams
Stop experimenting.
Start operating.
I help small teams streamline how work gets done: map it, fix it, and include AI where it genuinely helps. I train and explain, then I hand it over, fully documented. No IT department required.
Book a free 30-minute call See how it works
About me:
- Enterprise Experience
- A decade of software design and operations experience. In my last role I helped run programs for a 100+ person team at a Fortune 100 tech company.
- Personal Implementation
- My own work runs on the same infrastructure I’d build for you: a dozen projects, hundreds of tracked decisions every week. A system built for humans and AI assistants.
- Tool agnostic
- No referral fees. No tool affiliations. Advice you can trust.
- Training program
- Complex tools and sophisticated operating models made simple. A tool without a set of instructions goes unused. A tool without a competent operator is dangerous. Knowledge is power and it comes included.
Sound familiar?
“The answer lives in someone’s head.”
Critical knowledge sits in inboxes, sticky notes, and the one person who’s been here longest.
“Everyone uses AI differently.”
Some of your team swear by it, some won’t touch it, and nothing anyone figures out gets shared or adopted.
“We bought the tool. It never quite worked.”
The CRM, the scheduling app, the shared drive. The software was fine. The process that brings it all together needs an upgrade.
You don’t need more tools. You need a tech stack and an operating model built for the future.
How it works:
- [x] Trace the process
- [x] Inventory the tools
- [x] Meet the people
- [x] Map the problems
- [x] Agree on a solution
- [x] Execute the plan
Know that you did it right and move forward with confidence.
Fix the operation – then onboard AI like you would any new team member.
- Map
We walk through how work actually gets done today, end to end, and draw it out. - Audit
Every tool, subscription, and spreadsheet: what it costs, who owns it, and what it’s actually used for. - Build
One workflow fixed end to end, on tools you already use where possible. AI handles the repetitive work. A human approves any action that configures, sends, pays, or publishes. - Handoff
Named owners, a simple monthly review, and training, so it keeps working with or without my support.
Part of the job is telling you where AI shouldn’t be used. Sometimes the right answer is a better spreadsheet.
Already have vendor proposals?
I’ll compare them against how your team actually works, not their feature lists, and tell you plainly if neither one fits. I take no referral fees and have no tool affiliations.
Work with me
Talk
Free · 30 minutes
Your goals, your constraints, and the process that’s causing trouble. We agree on scope before anything is paid.
Discovery
$5,000 · 2–4 weeks
A map of how work gets done, a tools and systems audit, a prioritized roadmap with baseline numbers, and a readout with a clear next step. Credited toward the build if you go ahead within 90 days.
Pilot build
Priced per phase · 4–6 weeks
The first system, built in the one or two roles where it matters most: knowledge organized, workflows written down, repeatable work automated.
Embed and train
Priced per phase · 2–4 weeks
Rolled out to the rest of the team, documented, and your people trained to run and improve it without me.
Your data stays yours.
Nothing goes in without your OK. No document or record enters an AI tool unless you’ve approved it.
Sensitive records stay protected. Customer, client, member, and donor details are stripped or kept out entirely.
You own what we build. The documents, the workflows, the accounts. My support is optional, never required. Your ops fully unlocked.
Learn
Learning on your own?
I write a free weekly newsletter on everyday AI workflows, teach small-group courses, and provide free tools including the memory system you need to learn faster, build smarter, and fly higher.
Start today.
You don’t need a technical spec to start. Reach out and we’ll decide together if a collaboration makes sense.